How Can We Help?

Frequently Asked Questions (FAQ)

What should I do if I am charged incorrectly for a ride?

Can I request an invoice for my ride?

Are tips included in the fare?

Can I add or update my payment method after booking?

How can I see the breakdown of my fare?

When do I get charged for my ride?

How do I apply a promo code to my booking?

Are there any additional fees beyond the ride fare?

Can I pay for my ride using a credit card or debit card?

What payment methods are accepted by WayWay?